Press release submitted on behalf of PCS.
PCS Company is helping molders cut through one of the industry’s persistent challenges—quote turnaround time—with its online Configurator, an interactive tool that streamlines product selection, quoting and ordering. The latest rollout, focused on hot-runner orders, has gained broad market acceptance, adding to the company’s growing suite of configurable products, including ejector housings, wear plates and manifolds.
“Quote turnaround time is a concern in the market that is becoming a challenge,” said PCS Company President Angela Elsey. “Our online Configurator speeds the process and makes the quoting process faster and more transparent.”
Available through PCS Company’s website at PCS Company – Hot Runner Systems (https://www.pcs-company.com/hot-runner-systems), the automated Configurator guides customers through a straightforward online form designed to capture the information needed to develop an accurate quote. Drop-down menus and other prompts help customers select key application details, such as resin type and mold size, while reducing the back-and-forth that can complicate the quoting process.
Customers can upload supporting materials, including design files and notes or sketches created during application discussions. In addition to simplifying the ordering process, the system helps eliminate the potential for miscommunication or discrepancies. Once submitted, the information provides PCS Company’s team with a more complete picture of the project and helps facilitate a smooth transition from quoting into engineering and design.
“The Hot Runner Configurator is designed to reduce barriers for customers seeking solutions for their molding projects,” said Gregg Van Bogget, regional sales manager for PCS. “With regular updates, the process has become as straightforward as buying consumer goods online.”
The simplicity of the system helps customers save time—and reduces the turnaround time for the hot runners they need to get their own projects into production.
“It literally takes less time to fill this out than to send an email,” Van Bogget said.
Customers can still submit orders and inquiries through whatever method is most comfortable for them, but the majority have embraced the Configurator for its convenience and accuracy.
“It’s a one-stop shopping approach,” said Van Bogget. “From the very beginning of the ordering process, we make it really simple for clients to specify what they need in a way that ensures we can align our quote and services with their application.”
All of the company’s Configurators are available at PCS Company – Product Configurator. (https://www.pcs-company.com/configurator.)
About PCS Company
PCS Company is a Misumi Group Company based in Metro Detroit’s Fraser, Michigan.
Founded in 1950, PCS Company is a team of industry experts providing solutions and innovative products for the plastics injection molding, mold making, and die casting industries. We are committed to our mission of being the industry’s leading provider of high-quality, competitively priced products and services while providing the highest level of customer service.
We offer standard, off the shelf, and custom, made-to-order die and mold making supplies throughout North America. Our product categories include mold bases, mold components, molding supplies and solutions, hot runner systems, cutting tools, and our latest advancement into additive manufacturing. We partner with our customers to provide innovative products and solutions that improve ROI and make our customers successful. Our team of experts are located nationwide to best service you. We have U.S. facilities in Fraser, Michigan, and Torrance, California. Our international presence continues into Canada and Mexico to expand our reach throughout North America.