Press release submitted on behalf of Mold-Masters.
Mold-Masters®, a leading developer and supplier of hot runners, controllers, auxiliary injection, and co-injection systems, is pleased to announce the opening of a new full-service customer support center in Phoenix, AZ. This strategic expansion strengthens Mold-Masters’ aftermarket capabilities across the Southwestern United States and Northern Mexico.
The Phoenix facility is fully equipped to provide comprehensive aftermarket services, including:
- Spare Parts
- Technical Support
- Service & Repairs
- System Cleanings
- Refurbishments
- Preventative Maintenance
- Training Programs
The new facility is located at 4655 W McDowell Rd, Suite 109, Phoenix, AZ, USA 85035. By situating the center in Phoenix, Mold-Masters can offer faster turnaround times and more convenient access for regional customers. This investment underscores the company’s ongoing commitment to delivering best-in-class service and support where and when customers need it most.
“Opening a new service center in Phoenix is about getting closer to the people who matter most – our customers. As a company that offers industry-leading global service and support, we know that rapid response to reduce production downtime makes all the difference.” Jim Barrett, Vice President & General Manager, Americas – Mold-Masters & DME
The Mold-Masters service facility in Madison Heights, MI, will continue to support customers in the Eastern United States and Canada. To obtain or inquire about service, customers can call (800)-387-2483 or email returns@moldmasters.com.
To learn more about Mold-Masters products and services or to speak with a technical expert, please visit moldmasters.com or contact info@moldmasters.com.
About Mold-Masters
Mold-Masters is a leading global supplier of hot runners, controllers, auxiliary injection and co-injection systems. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment that caters to every market. Mold-Masters is credited for patenting the first commercially viable hot runner system in 1965. Today, Mold-Masters conducts business in more than 100 countries and employs a diverse workforce that exceeds 2,150 professionals. Mold-Masters Global Headquarters is located in Georgetown, ON Canada. Mold-Masters is an operating company of Hillenbrand (NYSE: HI). www.moldmasters.com
Hillenbrand (NYSE: HI) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
