LS Mtron IMM USA has promoted Jose Villanueva to service manager to coordinate the service team and work with customers, vendors and headquarters to execute machine repairs.
Based in Chicago, Villanueva commenced his new role Feb. 23.
Previously, Villanueva performed field service for LS Mtron and has been a service technician for 19 years for other companies including Husky and Niigata.
“All our customers love Jose,” enthused LS Mtron IMM USA President Paul Caprio. “He is always available and super helpful answering any questions customers have. He is a rock star, and we are very proud to have him on our team!”
Added Vice President of Operations John Wiley: “Jose is the complete package for customer service. Jose is defined in three words: dependability, knowledge and success!”
The company has featured Villanueva in a series of “Ask Jose” training videos that help customers learn about LS Mtron machines and solve manufacturing issues.
[Link to “Ask Jose” video training playlist on YouTube.]
Contact Jose at jose.villanueva@lsinjectionusa.com.
About LS Mtron Injection Molding Machines
LS Mtron is part of the LS Group, a South Korean-based conglomerate with over 25,000 employees, annual revenues of over $45 billion and profit of approximately $2 billion. LS Mtron Injection Molding Machines (LS IMM), a division of LS Mtron, was started in 1969 by South Korean tech giant LG Corporation, one of the world’s largest plastic molders. Founded initially to satisfy their own production needs for injection molded components used in their world-famous TVs, appliances, electronics, and other products, today LS IMM produces thousands of machines a year, not only for use by our network of LS-related and LG-founded companies but also for thousands of molders around the world.
Since 2021, the LS Group has invested $722 million in a number of its businesses in the U.S., demonstrating unwavering commitment to long-term growth and innovation.
Beginning with the development of Korea’s first injection molding machines, LS IMM prides itself on quality, service and fast deliveries. The combined strength of the LS family of companies allows us to solve many of the world’s supply-chain challenges.
Because of this, LS IMM can provide new custom molding machines to our customers in North America in just 100 days from casting to cargo, or even faster from our stocked inventory.