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New Service Portal from LS Mtron Lets Customers Order Parts, Track Inventory

Press release submitted on behalf of LS Mtron.

LS Mtron customers can now order injection molding parts directly through its new customer web portal – and receive 5% off their orders.

The new portal, which customers can access by creating a free account, also lets users map all machines in their inventory and view and rotate 3D images of machines and parts.

The hub of the portal is the user-friendly home dashboard, which displays ordered parts, completed orders and ongoing service cases. Through the dashboard, LS customers can:

  • Search for and purchase parts
  • Monitor the progress of their order
  • Receive notifications as their order is processed
  • Track their purchases and inventory
  • Submit inquiries about molding machines and services

When ordering parts, customers can search for components compatible with their machines, then add them to their cart, request quotes, track shipments and even create wishlists for frequently ordered items.

The asset management and case management sections of the portal let users map all their machines and quickly track service and parts inquiries.

Try it today: Simply go to the portal at https://lsimmsvc.force.com and create a free account.

About LS Mtron Injection Molding Machines
LS Mtron is part of the LS Group, a South Korean-based conglomerate with over 25,000 employees, annual revenues of over $30 billion and profit of approximately $1 billion. LS Mtron Injection Molding Machines (LS IMM), a division of LS Mtron, was started in 1969 by South Korean tech giant LG Corporation, one of the world’s largest plastic molders. Founded initially to satisfy their own production needs for injection molded components used in their world-famous TVs, appliances, electronics, and other products, today LS IMM produces thousands of machines each year, not only for use by our network of LS-related and LG-founded companies but also for thousands of molders around the world.

Since 2021, the LS Group has invested $722 million in a number of its businesses in the U.S., demonstrating unwavering commitment to long-term growth and innovation.

Beginning with the development of Korea’s first injection molding machines, LS IMM prides itself on quality, service and fast deliveries. The combined strength of the LS family of companies allows us to solve many of the world’s supply-chain challenges.

Because of this, LS IMM can provide new custom molding machines to our customers in North America in just 100 days from casting to cargo, or even faster from our stocked inventory.

 

Filed Under: Press Release Tagged With: News

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